That your company has an in-house software dev team is impressive. Does the revenue-generating business have access to that team?
Not OP, but in a similar situation. We have in-house dev for both tooling/infrastructure as well as revenue generation. For better or worse, leaders have neglected the software tooling and infrastructure that we use to build and deliver our revenue generating software for decades. Some serious cracks in the foundation showing and we might finally start fixing things.
We probably have the same model - the one with the big oval stand. Every once in a while I wish it was OLED and/or higher resolution, but it’s not worth the expensive or all the modern “features” such as these.